Training tools
| Module 1 | Pre-Initiation |
Unit 1
|
Unit 2
| |||
|---|---|---|---|---|---|---|
| Module 2 | Project management |
Unit 1
|
Unit 2
|
Unit 3
|
Unit 4
|
Unit 5
|
| Module 3 | Change management |
Unit 1
| ||||
| Module 4 | Staffing |
Unit 1
|
Unit 2
| |||
| Module 5 | Business process analysis |
Unit 1
|
Unit 2
| |||
| Module 6 | Requirements |
Unit 1
|
Unit 2
| |||
| Module 7 | Data cleansing and migration |
Unit 1
| ||||
| Module 8 | Testing |
Unit 1
| ||||
| Module 9 | Training |
Unit 1
| ||||
| Module 10 | All toolkit downloads |
Unit 1
|
Training is a key component of change management. With any system change, whether a migration to a new platform, adoption of a new module or enhancement, users need to be prepared for a new way of interacting with the system. Training prepares users to interact with the new platform correctly, efficiently and effectively.
Training tool downloads
Develop a robust training plan approach and strategy
Use this tool to map out a high-level training approach, training strategies and key inputs to a training plan.
Document planned training activities
A training plan is a detailed description of how training will occur. A training plan is a place for comprehensive documentation of the program’s approach, strategy and specific plans for training users to support the execution of training activities.
Review training responsibilities across roles
A clear division of roles and responsibilities is needed to ensure smooth and effective system training. Sample training responsibilities across IIS roles, both before and after system go-live, can guide programs in understanding their own staff responsibilities.
Create personas to inform training design and delivery
Learner personas are fictional characters developed to represent a particular user group. The development of personas promotes a user-centric perspective to inform training requirements and activities when a system change is planned.
Design action-oriented training to support goals
“Action mapping” is a technique to ensure that learning resources serve the needs of the targeted training audience. This worksheet can assist in mapping out potential training topics and objectives.
Have you completed this unit? Then mark this unit as completed.
