Module 1 Introduction
Unit 1
Module 2 Getting Started
Unit 1
Module 3 Defining IIS Sustainability
Unit 1
Module 4 Strategy 1: Diversifying Funding
Unit 1
Unit 2
Unit 3
Module 5 Strategy 2: Optimizing IIS Efficiency
Unit 1
Unit 2
Unit 3
Unit 4
Unit 5
Unit 6
Module 6 Success Stories from the Field
Unit 1
Unit 2
Unit 3
Unit 4
Module 7 Additional Considerations
Unit 1
Module 8 Additional Resources Related to Sustainability
Unit 1
Additional Resources
Module 9 References
Unit 1
Module 10 Abbreviations and Acronyms
Unit 1

IIS Sustainability A Toolkit for Diversifying Funding and Optimizing IIS Efficiency
Approach B: Leveraging Shared Infrastructure

What is shared infrastructure?

Shared infrastructure refers to technology resources used by multiple IIS at the national level or by IIS and other programs at the jurisdictional level.

Examples at the jurisdictional and national levels include:

Jurisdictional level icon
National level icon

Jurisdictional level

  • IIS platforms that allow modernization and other enhancement costs to be shared among multiple jurisdictions using the same IIS platform
  • State enterprise cloud hosting environments
  • Data storage platforms (e.g., data lake to support analytics)
  • Analytics and reporting platforms (e.g., dashboards for data visualization)
  • Identity and access account management systems

National level

How can leveraging shared infrastructure optimize IIS efficiency?

As with shared services, costs for shared infrastructure may be shared across multiple users or provided by national partners at little to no cost. This approach reduces the need for individual IIS to invest in and maintain standalone systems, lowers infrastructure and maintenance costs, and enables access to more advanced, scalable technologies. By leveraging shared infrastructure, jurisdictions can improve system performance, enhance interoperability, and focus limited resources on higher-value activities such as data quality, analytics, and program improvement.

How can leveraging shared infrastructure promote IIS sustainability?

Leveraging shared infrastructure promotes IIS sustainability by reducing the financial and operational burden on individual programs while providing access to scalable, modern technologies. By lowering infrastructure and maintenance costs and enabling shared investments across jurisdictions or national partners, IIS can operate more efficiently and redirect resources toward IIS maintenance and operations, ongoing system improvement, data quality, and long-term sustainability. Jurisdictions should consider putting service level agreements in place to secure the terms, conditions, and services associated with shared infrastructure services and cost sharing. These agreements may enable the IIS to access the resources it needs while avoiding the high costs of building separate, additional infrastructure.

IIS Sustainability Toolkit with line leading to blue PHII logo