Data flows at the speed of trust
| Module 1 | Introduction |
Unit 1
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|---|---|---|
| Module 2 | Data flows at the speed of trust |
Unit 1
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| Module 3 | Developing tailored messages |
Unit 1
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This section of the toolkit provides public health agencies with resources and strategies focused on building trust through active listening and relationship-building.
Tool downloads
[HI DMC TEAM! please see which version of the downloads you like better. 1. the first sample here is blue with green icon and lowercase title. 2. Building Trust sample below with upper case title and orange icon.]
SAMPLE ONLY: Change management tool downloads
Analyze stakeholders
Building trust in public health data modernization activities through active listening (working title)
In response to feedback from data modernization teams about the critical role of listening to build trust and garner support for data modernization projects, PHII developed this resource outlining practical steps to incorporate active listening into data modernization activities.
Communicating with H.E.A.R.T. in Public Health 2.0
This document provides considerations, sample questions and example scenarios using the acronym H.E.A.R.T. to reinforce key public health communication principles.
Utah's Data Modernization Initiative (DMI) Assessment Facilitation Guide
Created by the Data Modernization team in Utah, this guide provides a summary of their process to execute a series of listening sessions on data modernization, including sample questions and a scoring rubric. Public health agencies may adapt this guide; please provide attribution using this citation: This document is adapted from the Utah Department of Health and Human Services Data Modernization Initiative Assessment Facilitation Guide originally developed in 2025.
Change management tools in the Immunization Information Systems (IIS) Migration Toolkit
This link connects to the Change Management module of PHII’s Immunization Information System (IIS) Migration Toolkit. The toolkit includes downloadable tools that data modernization teams can adapt to support their efforts to educate partners on the need for change, the risk of not making a change and how to prepare for and embrace change.
