“The challenges are like bacteria. They’re too numerous to count!” said one attendee from Connecticut.
“We leap from one deadline to another fire. We’re so reactive that we don’t get a chance to get ahead of problems,” a participant from Wisconsin told us.
IIS managers typically are stretched thin as they deal with all the complexities of the information systems they oversee—from the granular details, like keeping duplicate records from clogging up the system and preparing for HL7, to the big picture, like settling multi-year contracts with IT vendors and managing their staff.
To help new managers prepare for the challenges ahead, PHII and our Informatics Academy held a special training for the third year in a row using funding from the CDC. I made a short video (above) to tell you a little bit more about how that training went.