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Taking Care of Business (Second Edition)

Public Health Informatics Institute (PHII)
January 1, 2008
Planning and development
Methods and tools
Information systems development

This report describes the six-month project undertaken October 2005 - March 2006 by the National Association of County and City Health Officials (NACCHO) and PHII to define the business processes -- the sets of related tasks designed to produce a specific programmatic (business) result -- that cut across all local health departments (LHDs). The report describes the collaboration, discusses how the LHD business processes relate to established public health frameworks, describes PHII's approach to business process analysis and redesign, and presents examples of the work products that resulted from the collaboration.

Citation Information: 
The Public Health Informatics Institute. "Taking Care of Business (Second Edition)." (accessed 11/16/2020).